1. A customer gets the cardThey scan the QR code on the table or at the counter → the card is added to their phone. This takes only about 10 seconds.
2. They start earning rewardsEvery purchase grants them bonuses, discounts, or access to promotions. This starts the loyalty cycle.
3. They returnFenlora automatically reminds them:
- “You have unused bonuses”
- “It’s your birthday”
- “Your 6th coffee is free!”
This is exactly why guests come back.