Automate loyalty programs for your café, coffee house or restaurant
Your personal loyalty wallet. Download on Google Play!
Win Back Lost Customers Automatically
Bring back customers who’ve slipped away! Fenlora’s automated Win-Back Campaigns target customers who haven’t visited in a month, sending personalized offers to win them back. This not only re-engages lost customers but also drives repeat business — and boosts your bottom line
Win-Back Campaigns
Effortlessly Win Back Customers Who Haven’t Visited in a While
Tracking customers who haven’t made a purchase in a while is time-consuming, and many businesses struggle to bring them back. Fenlora’s Win-Back Campaigns automatically target at-risk customers, ensuring you can re-engage them with no extra effort
Identify At-Risk Customers Automatically
Fenlora automatically identifies customers who haven’t made a purchase in over a month and moves them into the "At-Risk" segment, ensuring you never miss an opportunity to win them back
Save Time and Effort
Our automated system sends push notifications and offers 500 bonus points to at-risk customers, so you can focus on what matters: running your business
Boost Customer Retention
Fenlora’s automated Win-Back Campaigns send targeted incentives that encourage return visits, bringing back valuable customers who might have otherwise been lost
Increase Sales with Personalized Offers
The system tailors offers based on customer behavior, ensuring they feel valued and prompting them to make a purchase when they return
Just 4 Simple Steps to Launch Win-Back Campaigns at Your Cafe
Step 1
Sign up with Fenlora and access your personalized dashboard
Select the "Win-Back Campaign" type
Step 2
Step 3
Set the campaign duration and define the reward (500 bonus points)
Customize your push notification message and activate the campaign!
Step 4
82%
Retention rate growth up to
95%
Digitized customer base reaching up to
7%
Increase in average check size
11%
Increase in revenue
The Power of Automated Campaigns, by the Numbers
See the average growth experienced by our clients using the Fenlora over three years.
Participating businesses: 25 coffee shops, 9 restaurants, 4 pubs, and 3 hookah bars
Digitized Customer Database
Collect and segment customer data with customized forms and automated organization
We Automate Marketing Campaigns, Saving You Time and Budget on Routine Tasks
Fenlora takes care of essential marketing work so you can focus on growth, not admin. Here’s how we streamline your process:
Efficient Bonus Management
The system automatically issues and deducts points, ensuring accuracy and timeliness
Automated Customer Segmentation
Fenlora analyzes purchase habits, frequency, and spend to segment customers into loyalty tiers like VIP, regulars, at-risk, and more
Flexible Campaign Settings
Build funnels and fine-tune bonus distribution by product, time, holiday, or customer segment — for instance, 10% cashback for VIPs, 5% for regulars
Automated Win-Back Campaigns That Get Results
Unlike competitors, Fenlora's automated Win-Back Campaigns target customers who have stopped visiting and incentivize them to return with personalized offers, such as 500 bonus points. This is done without any extra effort on your part, ensuring you don’t miss out on any opportunities to win back customers
500 Bonus Points for At-Risk Customers
Activated after 30 days of inactivity, encouraging them to return with a reward
Personalized Offers for Returning Customers
Tailored rewards to incentivize repeat visits, ensuring they stay loyal to your business