Automate loyalty programs for your café, coffee house or restaurant
Your personal loyalty wallet. Download on Google Play!
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Overview of Your Fenlora Account Panel

The Fenlora panel is your main control center — from configuring promotions to analyzing key performance indicators.

Here you can customize the system for your business needs, adjust the interface, manage your customer database, and access real-time analytics.

1. Main navigation on the Dashboard

1) Date, period and store filters

At the top of the dashboard you can:
  • Select the time period (Today, Yesterday, Week, Month, Year, custom range)
  • Choose how to group data (for example, by month)
  • Select the store / location you want to analyze
All widgets on the dashboard will update according to these filters.

2) Dashboard layout (Add button)

By clicking Add, you can customize the look of your dashboard:
  • Add new widgets
  • Remove widgets you don’t need
  • Adjust the layout to focus on the metrics that matter most to your business
3) Left-side vertical menu — main sections of the platform

From the vertical menu on the left, you can access the core sections of Fenlora:
  • Dashboard – Displays your key metrics such as revenue, number of receipts, bonus usage, repeat purchases, active users, and more. You can fully customize the dashboard by choosing the widgets you need.
  • Cards – The area where you manage your digital loyalty cards. Create new cards, track card performance, and configure how customers earn and redeem bonuses.
  • Push notifications – Create and send push campaigns. You can select segments, set triggers, and later analyze performance.
  • Promotions – Manage all loyalty promotions (cashback, stamps, discounts, happy hours, 1+1, etc.). Here you define conditions, target segments, and validity periods.
  • CRM – Your customer database. Segment guests by age, gender, activity level, number of visits, total spend and other criteria. This is the foundation for personalized offers.
  • Sales logs – View detailed sales history linked to customers, locations, dates and bonuses used.
  • Products – Upload and manage your product / menu list so you can run more granular sales and promotion analysis.
  • Integrations – Connect Fenlora with POS systems, marketing tools and other external services.
  • Settings – General settings for your account, company and technical parameters.

2. Changing account information and password

To change your personal account details, click on your profile icon in the top right corner of the screen.
In Personal settings you can:

  • Edit your first name and last name
  • Change your password (enter old password, then new password twice)
  • Click Save to apply changes
Important: The first time you log into your Fenlora account, we strongly recommend changing your password and entering correct account information. This is necessary to properly manage access rights inside your company account

3. Helpful tooltips inside the panel

Fenlora is designed to be easy and intuitive. Wherever you see a small question mark icon (?), you can click it to get a short explanation of what that field or section does.
You don’t need to be a loyalty expert to start: just follow the step-by-step instructions in the interface — most actions are guided and self-explanatory