Discounts: How to Launch a Promotion and Set Up Discount Levels

Launching a discounts promotion in Fenlora is fully automated and takes around 10 minutes. Simply follow the steps in order. If you get confused at any point, click the "?" icon next to the field to read the explanation.

1. Go to Promotions → click + Create a promotion.
2. Enter the promotion name, for example: Discounts.
3. Select the loyalty card template the promotion will apply to.
4. Choose the distribution method (for example, Main), or check Do not take into account the methods of distribution.

1. In the Loyalty Program dropdown, select Bonuses.
2. In Promotion type, choose Discounts.

Next:

1. Select the Audience — for example: All clients.
2. Choose the Promotion period — for example: Indefinitely.
3. Click Continue.

In the Promotion terms tab:

1. Set the days and hours when the promotion is active — for example: every day 08:00–12:00.
2. Select which items the promotion applies to — for example: All catalog.
3. Set the discount percentage — for example: 20%.

If you want to create tiered discount levels based on customer spending:

1. Click + Add under Discount levels.
2. Specify the discount percentage — for example: 25%.
3. Set the Period — for example: 7 days.
4. Enter the Amount to be spent required to reach this level — for example: 500.
5. Once all levels are configured, click Save.

Finalizing and Starting the Promotion:
Click Start a promotion to activate it.

⚠️ Important: Once a promotion has started, it cannot be edited.

Navigate to Active promotions to:

• View all currently running promotions
• Filter them by status: Created, Started, Paused, Ended
• Use the three-dot menu to:
• View
• Pause
• Copy
• Archive